Returns

Return eligibility

Returns are reviewed based on product condition, packaging, invoice, and warranty status.

• Product should be unused where applicable
• Original box and accessories are required
• Serial numbers must match the invoice

Damaged delivery

If an item arrives damaged, contact support as soon as possible with photos of the package and product.

Non-returnable cases

Opened consumables, physically damaged items, and products missing accessories may not qualify for return.

Refund handling

Approved refunds are processed through the original payment route or bank transfer after inspection.